Refund Policy

Our Commitment

At PodcastYes, we want you to be completely satisfied with our service. If you're not happy, we want to make it right. This policy outlines when and how refunds are provided.

30-Day Money-Back Guarantee

New subscribers on any paid plan are eligible for a full refund within 30 days of their first payment if they are not satisfied with the service. To request a refund, contact us at support@podcastyes.com with your account email and reason for the refund.

When Refunds Are Not Provided

• Refund requests made after 30 days of the initial payment
• Renewals of existing subscriptions (we send reminder emails before renewal)
• Accounts that have violated our Terms of Service
• Partial refunds for unused credits within a billing period

Service Interruptions

If our service experiences significant downtime (more than 24 hours in a month), we will provide a pro-rated credit for the affected period. We do not guarantee 100% uptime and use commercially reasonable efforts to maintain service availability.

How to Request a Refund

Email us at support@podcastyes.com with:

• Your account email address
• Date of purchase
• Reason for the refund request

We process refunds within 5-10 business days. Refunds are issued to the original payment method.

Chargebacks

We strongly encourage you to contact us before initiating a chargeback. Unauthorized chargebacks may result in account suspension. We are always happy to work with you to resolve billing issues directly.